How can we help?

Yes. Create a free tenant or owner account, or sign in to an existing account. Property browsing is available after sign-in.

RentZero currently charges no platform fee to register, browse, publish a listing, save a property or send a visit request. Rent, deposits and utilities are separate arrangements with the owner.

Sign in with an owner account. Open My listings and add a property, including its rent, location, photos, furnishing and amenities. Use Edit to update a listing or mark it unavailable when it is no longer offered.

With a tenant account, tap the heart on a property to save it. Open its details to send the owner a message and optional visit date. Check Requests for the owner’s response. A request does not reserve the property.

Check that your email and password are correct. If you still cannot access your account, contact support. There is no automatic password-reset flow yet. We’ll need to verify ownership before helping with account data.

Open Account → Delete account in the app, or visit the account deletion page without reinstalling the app. You’ll need your current password and must confirm the permanent deletion.

Use the report form and include the property title or ID and a description. Do not pay before verifying the property. For immediate danger, contact local emergency services.

You can remove your own listings and favourites in the app. For other data, use the privacy request form. We may need to verify account ownership.